Customer Service Advisor – Multi-lingual
TMC are the UK’s main mileage capture specialist and due to growth of the business we are looking to recruit experienced Customer Services professionals to help sustain our excellent customer service as demand for our services continues to grow.
The successful candidate will be responsible for taking calls and answering emails from users of the system by assisting them in entering mileage, system navigation and payroll queries.
Our Employee Services is paramount to our clients and users, and makes our business unique in the mileage capture industry.
As we continue to expand into more markets across the globe, we are ideally looking for candidates who have an additional language of one or more of the below:
As a Customer Services Advisor you will be responsible for the following:
– Ensuring the highest level of Customer Services at all times.
– Continually look for ways to improve customer relations.
– Supporting employees with their queries
– Audit mileage and fuel data
We invest in employee development and full training is provided and ongoing product knowledge is supplied.
This is a permanent, full time role, with typical working hours being 9am-5pm Monday to Friday, excluding bank holidays.
TMC is a dynamic, growing business. Our unique offices in Crewe, Cheshire are carbon neutral and home to our customer service and IT teams. We are a social bunch and our sports and social club organise lots of different activities.
We have a real ‘can do’ attitude and our employees thrive in the collaborative environment we have at TMC.
If you have excellent customer service skills and like to go the extra mile, we’d love to hear from you.
Please send your CV via email to [email protected]
We look forward to hearing from you!